At TotalChoice we care about the longevity of our company and maintaining the best possible service we can provide to our customers. While many other companies rent servers, outsource support, and cut costs where ever possible. Anyone who you speak to for support is our employee and because of that, you will receive individualized customer service every single time. We never outsource and we never rent equipment from others. TotalChoice Hosting is a debt free company that owns and operates its own equipment. Most importantly, we are here for the long haul. Simply put, we know what works best through years of trial and error, something that inexperienced companies cannot offer. We do not take risks with our clients because over the years we have developed the best methods to maintain awesome uptime and great speeds. Our team has the experience and the know how that many other companies do not. TotalChoice Hosting has been in the industry for almost 20 years.

We will never keep our clients in the dark. In the rare event of downtime, we make sure to notify our customers and provide updates as often as possible. Every day at TCH it is our goal to fall asleep with better uptime than we woke up with. Unlike many other Web Hosts, we take preventative measures and constantly monitor our services to ensure uptime for our customers. Take a look here (hyperlink: TCH Uptime ), we are currently showing an average of over 99.99% uptime across the board. We are here for our customer’s day or night!Īt TCH we’re proud to have amazing up time numbers. Whether it be via support ticket, phone call, text message, instant message, or email our staff is available 24/7. If you come to us looking for support we’re going to do as much as we can to get you a lasting resolution as fast as possible.īest of all, there will not be a moment you cannot reach us here at TotalChoice. At TCH, we feel that is what sets us apart from the other guys, we value all of our customers no matter how big or small. While unfortunate, its very common to see poor customer service with low pricing with other Web Hosting companies. Most importantly, our Customer Service does not suffer because of our competitive pricing. We offer competitive pricing for best in class services. Budget Pricing, Great Customer Service.While others are interested in cutting cost, here at TCH we’re interested in the best possible services by staying in America. Better yet, 100% of our services are hosted in Michigan and have been for almost 20 years of excellent service. Our state of the art data center is located in Troy, Michigan. Since day one TCH’s data center has stayed in America. Here at TotalChoice Hosting we are proud to be an American company.

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